Jay G10:30 15 Sep 23
The tall, lanky guy (Rich), at the front desk tonight was so rude I left. He seemed a little burnt to me, maybe stoned maybe not. Maybe he is simply half special needs, which I'm not mocking, I'm simply saying, running a business while the owner Justin is out, might not be the best move. My guess would be Justin is going to find this offensive and he will respond. That's ok Justin...it's just feedback. Keep one thing in mind before you peacock your chest out there, your place was empty, not a customer in sight. I went down the street to a competitor and it was packed. More importantly, I was greeted by someone who was able to articulate the process. Rich mumbled and sounded like he had peanut butter stuck to the roof of his mouth. Maybe he just finished a PB&J? Either way, "he has no business interacting with customers." I feel really, really, really, bad for the owners of the location. This guy is costing them business with his lack of social skills. However, if Justin is keeping him around for 15 years, he probably lacks enough emotional intelligence to get rid of him. Sad story all the way around.